The basics

Privacy overview

Trejji is a platform where people can build and explore organized Spaces containing Topics, Posts, resources, outside links, and Conversations.

We collect information needed to operate Trejji, maintain accounts, display content, protect the platform, communicate with users, and improve the experience.

Information you choose to share

Information you provide to Trejji

The information we receive depends on how you use Trejji. It may include:

• Account information, such as your name, username, email address, password, profile image, biography, and account preferences.
• Space information, including Space names, descriptions, banners, profile images, Topics, accent settings, and organizational choices.
• Content you create, including Posts, text, images, links, attachments, descriptions, replies, and Conversations.
• Outside content information, such as links to videos, articles, websites, social posts, classes, products, or other resources you choose to attach.
• Communications, including messages, support requests, reports, feedback, and other information you send to us.
• Transaction information, if Trejji offers paid plans or services, such as the plan selected, payment status, billing contact information, and transaction records.

Payment card information may be collected and processed directly by a payment provider. Trejji may receive limited transaction details without receiving or storing your complete payment card number.

Information created through use

Information collected automatically

When you visit or use Trejji, certain technical and activity information may be collected automatically. This may include:

• Internet Protocol address;
• Browser type and browser settings;
• Device type and operating system;
• Approximate location based on an IP address;
• Pages, Spaces, Topics, and Posts visited;
• Links, buttons, and features used;
• Date and time of access;
• Referring and exit pages;
• Session, authentication, and cookie information;
• Error reports, diagnostic information, and security logs.

This information helps us operate the platform, maintain security, understand how Trejji is used, identify problems, and improve performance.

What other people can see

Public Spaces, Posts, and Conversations

A Space owner may choose whether a Space is offline, private where supported, or available to the public.

When a Space is public, information associated with that Space may also be public. This may include:

• Your display name, username, profile image, and biography;
• Space names, descriptions, banners, and Topics;
• Posts, images, videos, links, and attached resources;
• Conversation replies and other contributions;
• The date or approximate time content was published;
• Activity and engagement information shown by the platform.

Public content may appear in search engines or be shared outside Trejji. Removing content from Trejji may not remove copies that were previously saved, indexed, quoted, or shared by other people or outside services.

Content kept offline or otherwise unavailable to the public may still be accessible to the account owner, authorized Trejji personnel, and service providers when necessary to operate, secure, or support the platform.

Why information is needed

How Trejji uses information

We may use information to:

• Create, verify, maintain, and secure user accounts;
• Provide and operate Trejji’s features;
• Publish and organize Spaces, Topics, Posts, and Conversations;
• Display profiles and public contributions;
• Process subscriptions, transactions, or account upgrades;
• Remember preferences and sign-in information;
• Provide customer service and respond to requests;
• Send service notices and important account communications;
• Send optional updates or promotional communications;
• Measure platform use, performance, and reliability;
• Develop, test, and improve features;
• Detect spam, fraud, abuse, security threats, and illegal activity;
• Enforce our Terms of Service and platform rules;
• Protect users, Trejji, and the public;
• Comply with legal and regulatory obligations.

Where required by applicable law, we rely on an appropriate legal basis for processing information, such as providing the service you requested, fulfilling a contract, complying with a legal obligation, protecting legitimate interests, or obtaining consent.

When others may receive information

How information may be shared

Trejji does not disclose personal information simply because someone asks for it. Information may be shared in the following situations:

With the public

Profile information, public Spaces, public Posts, Conversations, and other content you choose to publish may be visible to anyone.

With service providers

We may use trusted companies to help provide hosting, data storage, email delivery, security, analytics, customer support, payment processing, content delivery, and other operational services.

These providers may access information only as reasonably necessary to perform services for Trejji and subject to their agreements and legal responsibilities.

With other users

Information may be shared with other users when needed to provide collaborative, moderation, membership, Conversation, or Space management features.

For legal and safety reasons

We may preserve, access, or disclose information when we reasonably believe it is necessary to:

• Comply with a law, regulation, subpoena, or valid legal process;
• Respond to a lawful government request;
• Investigate fraud, abuse, security incidents, or illegal activity;
• Enforce Trejji’s agreements and platform rules;
• Protect the rights, property, or safety of Trejji or others.

During a business change

Information may be transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction. Where required, users will be notified of a material change in ownership or control of their information.

With your direction or consent

We may share information when you ask us to, authorize a connection, use an outside integration, or otherwise provide consent.

Aggregated or de-identified information

We may use or share information that has been combined or modified so that it does not reasonably identify a specific person.

Remembering your visit

Cookies and similar technology

Trejji may use cookies, local storage, session storage, pixels, and similar technology to operate and understand the platform.

These technologies may be used to:

• Keep you signed in;
• Protect accounts and prevent misuse;
• Remember settings and preferences;
• Maintain sessions and platform functionality;
• Understand traffic and feature use;
• Diagnose errors and improve performance.

Some cookies are necessary for Trejji to function. Others may be used for analytics or optional features where permitted.

You may be able to control cookies through your browser settings. Blocking necessary cookies may prevent sign-in or cause parts of Trejji to stop working correctly.

Content beyond Trejji

Outside services, embedded content, and links

Trejji allows users to attach or link to content hosted by other websites and services. This may include videos, articles, classes, social posts, products, images, and other resources.

Outside services may receive information when you open a link, load embedded content, interact with a preview, or use an integration. Information received by those services is governed by their own privacy policies and terms.

Trejji does not control the privacy, security, availability, or data practices of outside websites and services. Review their policies before providing personal information or interacting with their content.

How long information is kept

Data retention

We retain information for as long as reasonably necessary to provide Trejji, maintain accounts, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type of information, the reason it was collected, account status, technical requirements, and legal obligations.

When information is no longer reasonably needed, we may delete, anonymize, or securely isolate it. Some information may remain temporarily in backups, security records, transaction records, or legal archives.

Public content that was copied, shared, quoted, or indexed by others may continue to exist outside Trejji after the original content or account is removed.

Protecting information

Information security

Trejji uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, destruction, or loss.

These protections may include access controls, password hashing, secure connections, system monitoring, software updates, backups, and restrictions on access to personal information.

No website, application, storage system, or internet transmission can be guaranteed to be completely secure. You are responsible for using a strong password, protecting your sign-in information, and notifying us if you believe your account has been accessed without permission.

Control over your information

Your choices and privacy rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information associated with you;
• Request correction of inaccurate information;
• Request deletion of certain information;
• Receive a portable copy of certain information;
• Object to or restrict certain uses of information;
• Withdraw consent where processing is based on consent;
• Opt out of certain marketing communications;
• Appeal a decision concerning a privacy request;
• Make a complaint to an appropriate privacy authority.

These rights are not absolute. We may need to verify your identity, and certain information may be retained where allowed or required by law.

Account and profile choices

You may be able to update certain account, profile, Space, and content information directly through Trejji’s settings and editing tools.

Public and offline Spaces

Space owners may use the available visibility controls to determine whether a Space is publicly available or kept offline while it is being built or updated.

Email choices

You may unsubscribe from optional promotional emails by using the unsubscribe link included in those messages. Trejji may still send necessary service, security, billing, and account communications.

Account deletion

You may request deletion of your account through available account settings or by contacting Trejji. Before completing a request, we may need to verify your identity and address content ownership, active subscriptions, legal records, or Spaces involving other users.

Submitting a privacy request

To submit a privacy request, use Trejji’s contact page and clearly describe the request. We may ask for additional information needed to confirm that the request relates to you.

We will not discriminate against you for exercising a privacy right provided by applicable law.

Age requirements

Children’s privacy

Trejji is not directed to children under 13, and children under 13 may not create an account or provide personal information through the platform.

If you believe a child under 13 has provided personal information to Trejji, contact us so that we can review the situation and take appropriate action.

Teachers, parents, organizations, and Space owners are responsible for ensuring that their use of Trejji involving minors complies with applicable laws, school requirements, parental-consent obligations, and their own privacy policies.

Visitors from other locations

International visitors

Trejji is operated from the United States. If you access Trejji from another country, your information may be collected, processed, transferred to, and stored in the United States or other countries where Trejji’s service providers operate.

Privacy and data-protection laws in those locations may differ from the laws where you live. Where required, Trejji will use appropriate safeguards for international transfers of personal information.

Keeping this policy current

Changes to this Privacy Policy

We may update this Privacy Policy as Trejji changes, new features are introduced, service providers change, or legal requirements develop.

When the policy is updated, the effective date at the top of this page will be changed. If an update materially affects how personal information is collected, used, or shared, we may provide additional notice through Trejji, by email, or by another appropriate method.

Your continued use of Trejji after an updated policy becomes effective means that the updated policy will apply to your continued use, except where applicable law requires another form of notice or consent.